The Reliability and Validity of Suburban School Leader Communication Style

  • Pang Lai Chaw SK Tengku Mahmud 2, Besut, Terengganu
  • Mohammad Zainuddin Mat Zaid SK Beladau Kolam, Kuala Terengganu, Terengganu
  • Mat Rahimi Yusof Universiti Utara Malaysia
Keywords: Teacher communication style; communication type; school leader


The purpose of this study is to validate the construct and behaviours of communication styles among the school leaders in suburban school at Terengganu. In addition, the degree of the communication style of headmasters will be verified in this study. Before collected an actual data, the reliability test of 30 respondents was done. The finding indicated that the Alpha Cronbach values are achieved ranging 0.86 to 0.97. This cross-sectional study involved 278 respondents who completed an online questionnaire through Google Forms adapted from The Principals Communication Styles Questionnaire for Principals (PCSQP).  After normality tests were run, a total of 179 data was selected to be analysed. Next, the data were analyzed using SEM AMOS successfully validated 22 of 28 behaviors of namely Aggressive, Assertive, Open, and Inclusive Communication Style. This finding illustrates the diversity of communication styles practiced among school leaders in suburban school. Furthermore, the validated behaviours in this study might help school leaders practise and assess their communication styles. However, it is recommended that further research be conducted in a wider location so that the findings of the study can be generalized.

How to Cite
Chaw, P. L., Mat Zaid, M. Z., & Yusof, M. R. (2022). The Reliability and Validity of Suburban School Leader Communication Style. International Online Journal of Language, Communication, and Humanities, 87-99. Retrieved from